Complaints Policy

Last updated 2026.

How to complain

Call (501) 831-6919 or email paul@wincorehomes.com. Tell us what happened, when, and what you would like done about it. You can also write to us at the office address in the footer of this page.

What happens next

We acknowledge complaints within two business days and aim to give you a substantive answer within ten business days. If it is going to take longer, we will tell you why and when to expect it.

If you are not satisfied

Say so, and ask for it to be reviewed by the owner directly. If you remain unsatisfied, you retain every right you would otherwise have, including complaining to the Arkansas Attorney General’s consumer protection division or taking independent legal advice. Raising a complaint with us does not waive any of those rights.

Contact

WinCore Homes
14508 Shepard Drive
Little Rock, AR 72223
(501) 831‑6919
paul@wincorehomes.com